FAQs

Please find below some common questions and their answers.

Training Questions

We offer a wide range of flexible class-room, online, and hybrid training modes. We recognise that it may not be suitable for all students to attend the classrooms, so we provide a hybrid learning experience where students can join the training sessions from the comfort of their homes.
Students simply login to virtual classrooms and connect to the labs and become part of the class room experience led by expert trainers.
Absolutely, to get a glimpse of the quality of our teaching and to assess the overall learning experience, you are welcome to request to attend either a demo class or a real training session. By doing so you can be absolutely certain that you are in fact enrolling with the right training provider.

Everyone is free to join our free trial class. We ask that you register with your Account Manager and he/she will provide you with access to the classroom.

Please note that in most cases, we have comprehensive class Demos which give you partial access to the courses and will give you an excellent idea of how the training is delivered.
It is important to register for each Instructor Led Training (ILT) session you wish to attend so you can be updated of any changes and receive notifications regarding course material downloads and remote lab access. (if participating remotely)
Sure, our expert training staff are here to assist you. With our course advisors help you will be able to assess which course is most suitable for your needs and requirements.
An initial meeting will be organised to make sure you start off on the right track. With years of experience, our course advisors are professionally trained to guide you for the most optimum career path.
Our job-focused, hands-on and certification training courses are designed with flexible class timings. We understand that we all have complex work and social schedules.
To cater for the needs of students of all types, we offer Weekend and evening courses apart from special study groups.
We take pride in the quality of education we provide. What differentiates us from the competition is that we have real world industry experts working with us. Not only do they have industry experience they are also highly qualified with highest industry certifications such as Cisco CCIE, Juniper JNCIE, Palo Alto PCNSE, Check Point CCSA & CCSE, Microsoft MCTs, Fortinet Certified FCNSP and F5 Certified Solution Expert.
The fact that our trainer work with cutting edge technologies in the real world provides unmatched insight and makes the training ever so rewarding and fruitful.
Courses are typically structured to begin with the introduction of the technology or prerequisites for that particular sector. Our trainers put extra emphasis on practical aspects of the implementation of a given technology. Each lesson has the perfect combination of theory and practical to maximise student’s chances of grasping the technology.All of our delegates have access to their own lab during the class sessions. They also have access to the labs for the duration of the course which can be extended up-to thirty days’ after the course finishes.We always encourage our students to practice after class hours, in their own time. Any students who enrol on the certification courses are given our challenging practical exams before they move on to attempt the actual certification exam.
We are the only network training institute where all the trainers have over 15 years of real industry experience. All of our trainers are currently working in the market with years of experience. Our students get unmatched real world practical advice from experience trainers.The quality of our training, competitiveness of our trainers in the industry provides students with the competitive advantage they can depend on. We focus on getting students to not only learn and understand the theory but to have practical experience on real equipment so that they can demonstrate the acquired skills in the job interview and later on the job.Our students enjoy lab access for seven days a week, which help transform individuals to world class professionals.
Depending on the course, we have students from various back grounds. Some might already be working in the industry looking to upgrade their skills, while others are graduates looking to get in the industry. We also cater for individuals who do not have IT back ground and through career counselling ensure they start off with the right course most suitable for their knowledge level. Having such like minded people in classes will also help improve your skill set and will also motivate you to go the distance.
You will have access to the courses for a full 12 months, unless stated otherwise. You can also use the courses as a source of reference after completing your studies.
Tornet boasts of some of the most highly skilled, dedicated and motivated industry experienced CCIE’s, CCDE’s (Cisco Experts) CCSE’s (Checkpoint Experts), PCNSE (Palo Alto Certified Experts), NSE’s (Fortinet experts) instructors(consultants).Our pool of trainers comprises of a wide range of other certified networking, security, virtualisation,and cloud instructors. It is not just the certifications that are important but their ability to use real-world case studies to teach their students.Our Learn Today, Apply Tomorrow methodology ensures our students gain knowledge in the classroom and use it immediately on the job in the real world.
All the courses we provide are practical hands-on instructor-led sessions. The options are physically attending the classroom or accessing the class virtually via the internet.In either case, our students can interact fully with the instructor, access the hardware and utilise the quality manuals and lab workbooks. You choose your preferred delivery method..
Here at Tor Networks we have a No Sharing policy and ensure that there is enough gear with ample resources for each student to embrace the technologies they are learning thoroughly. Students can log into their devices outside of the classroom to continue their learning experience.
Class recordings are made available to students 24 hours after the day of attendance. These can be replayed on most devices (PC, Tablet, Phones)

Exams

Unless stated otherwise, exams are not included. This brings the initial cost of your studies down and enables you to pay for your exams only when you are ready to undertake them.
Practice exams are included with virtually all our certification courses to help you prepare for your exams with confidence.
Generally speaking you are ready to book your exams when you are consistently achieving over 85% on the exam simulators.
IT Exams:Most IT exams are written at either Prometric or Pearson Vue test centres in the UK or globally. You can search for exam pricing as well as the closest exam centres to you. Book your exams online or give them a call if you need help.

Pearson Vue Tel: 0800-783-2210

Prometric Tel: 0800-592-873

Project Management Exams:

It is best to ask our Course Advisors, as prices vary from course to course. Some of our more popular courses such as the PRINCE2 Foundation, PRINCE2 Practitioner and Agile Foundation exams can be written from the comfort of your own home using a working webcam as proctor device. Exams can, of course, also be written at exam centres should that be your preference. Exams outside of the UK can be written at British Council offices for some of the Project Management courses.
Exam prices vary, our Course Advisors can help you with exam pricing specific to the courses you are interested in studying.
We are proud of the continuous investment we make in refreshing our hardware. All our devices are officially licensed Next-Generation Firewalls/Routers/Switches, and this allows students to benefit from the full spectrum of features/specifications available on these devices. Below is a partial list of our growing next-generation firewall lab specifications

Cisco 2811 ISR with IOS 15.X. Cisco 2600XM Cisco Nexus 5000 and 2000. Cisco 3750 Cisco ASA 5510 Firewall Cisco ASA 5500-X Firepower Palo Alto Firewall Next Generation Check Point Firewall Next Generation Fortinet Firewalls Juniper SRX Firewall F5 load balancer Citrix NetScaler load balancer Fibre Cables & Connector PRTG, Solarwinds, Syslogs Tools, TFTP/FTP Server.
Although our focus is on mentoring our students to succeed, we are committed to assisting everyone to achieve certification success. We believe if you prepare with us the likelihood to pass on your first attempt is high.

It might be more cost-effective for you to rent rack time from us rather than trying to build your lab environment. You can save a fair bit of money if you purchase blocks of time. Each Rack includes multi-vendor next-generation firewalls, switches, routers, with full support for IPv6.

Please contact your Account manager for further details and availability.
There are numerous careers and job opportunities available in Network Security engineering. Our list below is not an exhaustive list but have a look
  • Network Security Analyst/Engineer
  • Network Security Specialist
  • Network Security Architect
  • Network & Security Engineer
  • Support/Security/Systems Engineer
  • Network Administrator
  • Senior Network & Security Engineer


Speak to your Account Manager about job roles and career pathways.
We do offer internships and Projects, but these are limited to those candidates who have knowledge and experience with designing and securing enterprise network environments, developing and securing internal and public/private cloud-based environments and have an in-depth understanding of network security best practices and methodologies.

Please contact your Account manager for further details and availability.
Students can repeat the course they purchased as many times as they like. There are some conditions attached to this offer, please ask your account manager for more details, however the following generally applies:
  • The course is not transferable.
  • You must repeat the course within six months of initially attending the course.
  • First come first served: there will be a limited number of repeat places available on each course.
  • Management will have the final decision regarding this policy.
  • If there are no labs available, students will be able to attend lectures online.
Unlike other training companies that ask you to pay up-front for your studies or take out finance, we appreciate that individual circumstances may differ. Therefore, we offer flexible and tailored payment plans depending on the course you wish to study.

Speak to your Account Manager for more information.
We have a variety of offers and packages available. This service is available If you have purchased during the sign-up. If not then we are always happy to help, do call or email us.

We understand that hiring managers have a short time to look at resumes. Your hands-on experience, certification and the underlying knowledge is essential when your CV is being reviewed. It is vital that your CV sell the skills you have acquired while studying at Tornet. Our seasoned contractors will share their successful tips and tricks. They will also assist you in preparing for technical pre-interview tests along with interview advice, techniques, and rehearsals.

Certificates

Gaining a certification proves that you have reached an accepted and valued level of competence. By obtaining your certification you can provide recognised proof of your professional achievements. These credentials enhance job and promotional opportunities, as some employers require certification as a condition of employment or for certain positions or advancement.
Yes, they are. Our certification courses follow the official curriculums and ensure that you are prepared for the official exams. Once you have passed your exam, you receive your certification directly from the awarding body (Microsoft, CompTIA, Cisco, EC-Council, APMG etc.)promotional opportunities, as some employers require certification as a condition of employment or for certain positions or advancement.

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